Get In Touch

Welcome to www.rattanwallstorage.com. We are dedicated to providing our customers with high-quality rattan wall storage products and an excellent shopping experience. Please feel free to contact us if you have any questions, suggestions, or after-sales needs.

Customer Support

Our customer service team can assist with the following:

Product inquiries and purchasing advice
Order status and shipment tracking
After-sales service and return/exchange requests
Partnership and wholesale inquiries
Website usage feedback
Contact Information

If you need assistance, please contact us via the following methods:

Customer Service Email: wicker@rattanwallstorage.com
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)
Response Time: We typically reply to emails within 24–48 hours.

Email Guidelines

To help us process your request more efficiently, please include the following information in your email:

Your name
Order number (if applicable)
Detailed description of the issue
Contact information
Important Notes

We are committed to protecting your personal information and will use it solely for handling your inquiries and order services.
Requests submitted outside of business hours will be prioritized on the next business day.
Please note that response times may be slightly delayed during holidays or peak periods; we appreciate your understanding.